The packaging industry has faced increasing scrutiny in recent years as it has had to adjust to ever-changing compliance regulations, integrate new technologies, and adapt […]

One of the many trade-offs in L&D is whether to have instructional design (ID) centralized or localized. Sure, it can be outsourced, but you’re better […]

Happy New Year! Are your learning programs ready for a fresh start or even just a little makeover? The name of the game is driving […]

Happy holidays, everyone! As we enjoy this week of celebration and gift-giving, it got me thinking about the presents we can give our learners – […]

2020 is around the corner. Is your training program ready for the new year? If so, you’re not alone. Organizations have gotten more serious about […]

One of the mantras I’ve championed is "curation over creation." And I still believe it. It’s just that the task has changed. For the better, […]

‘Tis the season for PTO. Workers will be working a lot less this month. From family obligations to holiday-related events to the holidays themselves, plenty […]

There is a common refrain (dare I say, excuse?) from teams who don’t see themselves as dealing with customers. They say: “But I’m in accounting/learning […]

Oh, Thanksgiving dinner. There’s something for everyone — turkey, mashed potatoes, veggies and – of course — pumpkin pie. It doesn’t matter if your guests are vegan, gluten-free, […]

The Automotive industry has undergone substantial changes in the past several years with the introduction of advanced robotics and other manufacturing technologies. Add to that […]

I’ve written before about learning experience design, but I want to take it a bit further. I think we can, and should, go for an […]

You've heard it for the past few years; we've entered the Experience Economy. Brand loyalty is now built primarily on the experiences a company delivers […]