The truth about digital learning

David Wilson, CEO of Fosway Group, Europe’s #1 HR industry analyst, joins us to reveal the truth about digital learning: Learning and development is quick […]

Litmos LIVE: Final Wrap Up

Litmos LIVE is in the bag! The event was a huge success and we absolutely loved being able to interact with so many of you […]

Litmos LIVE: Day One Wrap Up

Wow, Day One of Litmos LIVE is a wrap! What a whirlwind of non-stop presentations, panels, product talks, and training. The Networking Lounge was jumping […]

Learning's Revolutionary Evolution

Organizations are making their digital transformations and it is critical that learning takes a strategic role in this shift. But learning is going through its […]

The Top 5 Totally Terrifying Training Mistakes

Happy Halloween! And Feliz Día de los Muertos to our friends in Mexico and Latin America! Before you get decked out in full zombie costume […]

The DNA of a Customer-Focused Sales Team

In the United States alone, the amount invested in sales training each year is staggering – a whopping $800 billion! (Yes, with a B!) It’s […]

8 Ways To Use Videos In External Sales Team Online Training

Videos are memorable, entertaining, and visually engaging, which makes them the perfect addition to your external sales team online training. But how can you use […]

Why Learning Experience Matters

The buzzword of the year might be ‘learning experience’. We’re seeing the concept of LX, or learning experience design, rise from idiosyncratic to mainstream. People […]

Customer training your clients will love

If you've ever been to the Apple store, you know that it's kind of an experience: you can buy products there; you can get your […]

3 ways to prevent employee burnout in the contact center

There is a strange dichotomy in customer service organizations. Customer service, at its core, should be joyful. It feels good to help customers solve problems, […]

Learning to Face Customers

Introduction Dealing with customers successfully is a critical skill for an organization, yet developing these abilities is not a given. And for organizations that face […]

Using All the Features: Beating the 80/20 Rule with Customer Training

It's an oft-quoted saying in IT: 80 percent of customers only use 20 percent of the features in the software they've bought. This may sound […]

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