Learning in the Workflow

The environment for commerce is changing. Change is happening faster, and this impacts both expectations and ability. Customers expect that staff can provide answers ‘on […]

Planning for Learning’s Rapidly Approaching Future

Have you ever seen a road construction project designed to accommodate more traffic and ease congestion, only to see that when it was completed, the […]

Modern Sales Training: Turning Learning into Currency

It may be argued (or mythologized) that the best salespeople in the world are stereotypically ambitious, self-starters who will sell, sell, sell no matter what. […]

Unlock the Potential of Social Learning in Your SumTotal LMS

4 Ways You are Self-Sabotaging Your Learning Efforts

I recently stumbled upon a video of Jim Carrey giving a commencement address at the Maharishi University of Management. All students, including Carrey, at the school […]

Meeting the Modern Need for Immediacy: 10 Tips for Training in Minutes not Months

Today’s customers want information now. Often that information needs to come from a customer-facing sales or service person. Since they’re literally the face of your […]

How much education does your marketing require?

We live in a complex world, and many of our products and services are reflecting that. In many organizations, it’s up to marketing to help […]

7 Ways to Develop A Culture Of Continuous Learning In The Remote Workforce

The remote workforce is growing.  Numbers from Gallup show that 43 percent of employees work remotely at least some of the time, and according to […]

Hire the heart and train the brain

Hire the heart and train the brain; this is an axiom that many of us have heard before. Hire for attitude, train skill. Yet, in today's rallying […]

Learning’s Role in Digital Transformation

The phrase “digital transformation” is used with increased frequency these days. It is one of those terms people invoke in business conversations while everyone nods […]

How Your Mission Defines Your Customer Experience, And How to Train for it!

A simple question often stumps the best of leaders. It’s one of those questions that should be on every corporate strategy document, and yet often […]

Three pillars of modern learning

In the past few years, we've all heard a lot of references to "modern learning," a term which can be difficult to pin down, depending […]

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