Podcast 23: Open Source LMS Advantages – With Lars Hyland of Totara

WELCOME TO EPISODE 23 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Why Software Companies Should Develop a Certification Program

We've been talking a lot about certifications lately, whether they're worth it for employees, candidates, and employers. The good, the bad, and the ugly. Many […]

Why Software Companies Should Develop a Certification Program

We've been talking a lot about certifications lately, whether they're worth it for employees, candidates, and employers. The good, the bad, and the ugly. Many […]

How to Tie Customer Education to Business Results: A Customer Success Approach

If you run your customer education business with profit and loss responsibility, you have a  revenue and profit margin target to hit each period. Revenue […]

5 Marketing Mistakes Affecting Training Completion Rates (No, Really)

Quick question: The last time you signed up for training, did you finish it? If you're like me these days, probably not. Even though I […]

You Cannot Scale Customer Education Without These Two Roles

Most customer education teams are small but still have several job roles to perform. Most teams, even the small ones, have the usual roles one […]

The Enterprise Software Training Maturity Model is Newly Revised and Updated

The Enterprise Software Training Maturity Model eBook is by far our most popular. Hundreds of fast-growing software companies have downloaded it in the last two […]

Motivating Skeptical Students in Software Training

After designing a software training course and implementing performance-based certification, customers should come to the course bright eyed, bushy tailed, and willing to learn how […]

Performance-based Certification for Enterprise Software Companies

Don’t let all the energy put into designing your enterprise software training programs go to waste. Adopt performance-based certification as a way to make sure […]

How to Keep Training Content Up-to-Date When Your Software Changes Every Week

One of the most challenging parts of being a software trainer is keeping training content up-to-date on software that constantly changes. In a world of […]

How to Develop Your Customer Education Strategy

When it comes to our customer education strategies, most of us are in reaction mode. We know that we shouldn't be. But often...we react to […]

Customer Education Event: Develop Your First Software Training Course

If you are new to the job of managing your customer education programs, one of the first things you realize is how overwhelming it is […]

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