Anatomy of Digital Performance Support (DPS) Integration

A common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. Finding a “fit” is important, but DPS […]

Chasing Sustained Workforce Capability

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. […]

Performance Support: Gimme Three Clicks!

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and […]

Free Agent – Hurled Through the Window of Opportunity

If your organization recognizes that true business results are won…or lost…@ the Point-of-Work, and a bold decision is under consideration to head up the mountain, […]

Readiness – Set – Go: Pursuing a Sustainable EPS Strategy

We should strive to effectively position that EPS adoption is a rapidly approaching future that lies beyond the scope and charter of the traditional L&D […]

70:20:10? Or Is It…85:12:3?

Is it 70:20:10 or is it 85:12:3? To answer this question I offer another question – “Who gives a rip?” – as long as the […]

“EPS Readiness?” Or “One-and-Done?”

Successful implementation does not equal full adoption. My point is simply this – being ready to deploy any manner of change is not the same […]

Rant: Is My Boomer Showing?

Sorry, but this had to happen sooner than later, and I don’t expect a tidal wave of agreement...a few ripples will do. Even early warning […]

Driving Performance with Extended Blend

Focusing on a new ground zero - If we hope to move beyond potential, we must move beyond where we create it – during training […]

Define the “DO” First

When you consider how quickly business is moving, and the need for an agile and resilient workforce represents minimum criteria for creating sustained capability, the […]

Call It Anything But Performance Support

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support […]

Red Wire/Blue Wire & the Explosive Failure of Training

I have never met ANYONE on the operational side of the business who is satisfied with “potential”. No one on the operational side of the […]

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