How to Choose the Right LMS? Ask a Learning Tech Analyst

When modern archaeologists excavated the ancient city of Pompeii from the ashes of Mt. Vesuvius, they found a shop sign that said, “Caveat emptor” (or […]

Integrate Adobe Connect with Adobe Captivate Prime

Trigger: Creating content for training programs within Adobe Captivate Prime requires suitable software. Adobe Connect is the default tool that Adobe Captivate Prime is paired […]

Edit Administrator Email ID

Trigger: To contact the Admin of the account, a learner clicks on the ‘Contact Admin’ link in the footer of their Adobe Captivate Prime account […]

Configure SAML Integration with ADFS

Trigger: To enable Single Sign On (SSO) for users to access Adobe Captivate Prime, an IdP (Identity Provider) supporting SAML 2.0 (Security Assertion Markup Language […]

Add an External User

Trigger: A partner organization or client requires access to your training program(s) for a certain period. You must add them as an External User. Procedure: […]

Download Job Aid

Download a Job Aid Trigger: A Job Aid is a form of just-in-time learning. It works as quick reference material, for example, like a checklist […]

Reset Modules

Trigger: A learner must complete modules within a course for the course to be marked as complete. In some cases, a learner may fail or […]

Not able to see Add 360 image/video icon on the 360 slide – check for the required GPU/WebGL support on your machine

Problem (the button in the following image to add 360 image/video is not appearing) You may come across this problem with the new VR project/360 […]

Previewing my VR content shows black screen?

This may happen when you are trying to preview the course after publishing the course by clicking on the index.html file. In this case the […]

Gaze spinner is not spinning on Android phones after launching VR content ?

This may happen if your chrome browser does not have the following 2 flags enabled: Type Chrome://flags in the browser tab: Look for the following […]

Can I zoom in / out of my VR content ?

No.. Currently this functionality is not available with content published from Captivate. The post Can I zoom in / out of my VR content ? […]

Incentives upon reaching levels – What and how

1. Upon reaching a level, when do I get my Serial Number? Ans: Once every quarter, after reaching a new level, we mail you the […]

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