POINT-of-WORK – Step Away from the Hammer!

I’m sure you’ve heard some variation of the phrase, “If Training is a hammer, then every performance problem is a nail” at some point in […]

PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

LMS Market Trends revealed 48% of organizations desire a "new or different learning technology" and nearly half (47%) are at least seeking to "revise their […]

PERFORMANCE SUPPORT: Questions, Questions & More Questions

Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D […]

PERFORMANCE SUPPORT – Converging Learning with Point-of-Work

A perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep […]

DRIVER – Avoiding the Paralysis of Fear & Loathing of CHANGE

I have no intentions of offending anyone with this post, but likely will get a few of you all raked up in a pile over […]

Engagement Lacking? Try Enabling the “DO” at Point-of-Work

A Training Needs Assessment is NOT going to deliver the mail; however, a Learning Performance Assessment targeting role-specific/task-centric challenges at PoW will reveal sources of […]

Is Your Curation Tied to Intentional Design?

Intentionality is borne out of perspective and scope, where in the traditional L&D sense…solution scope shapes perspective and/or limits relevance, effectiveness, and applicability at the […]

It’s Time to Go Ninja!

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven […]

Find, Build or Purchase Performance Consulting Skills Sooner Than Later

We have no shortage of targets at which we can fire our L&D solution arrows. Too often just hitting the target with training is viewed […]

Don’t Skimp On Discovery @ Point-of-Work

This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an […]

L&D: Chasing Right Outcomes With Wrong Outputs

We cannot begin the effort by looking through a “training solution lens”. I can always build training IF NECESSARY. BUT…if emphasis is not first laser-focused […]

Using Blended Learning to Address the Five Moments of Need

The Five Moments of Need Model is a practical and useful approach that can be used to fill in the ‘learning’ gaps by analyzing the […]

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