Customer Engagement Metrics: What Marketers Can Teach Learning Pros

EDITOR’S NOTE:  Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature engagement metrics […]

Is Your Business Data Really Worth Keeping?

EDITOR’S NOTE:  Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice from Daniel […]

Extended Enterprise Learning Systems: Shifting Into High Gear

For more than five years, I’ve been talking and writing nonstop about the business value of extended enterprise learning. You’d think by now I would’ve […]

Measurement Matters: 3 Data Analytics Lessons to Remember

Although I’ve spent my entire career in marketing and communications, measurement has never been far away. I’m not a natural-born statistics nerd. But these days, […]

Think xAPI is Next-Generation SCORM? Think Again

EDITOR’S NOTE:  Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Anthony Altieri Founder of Omnes Solutions. […]

Starting a Customer Education Program: What You Should Know

EDITOR’S NOTE:  Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Adam Avramescu, Head of Customer […]

Podcast 17: Next-Level Learning Analytics – With Guest Expert Tamer Ali

WELCOME TO EPISODE 17 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Business Impact of Learning: What is Customer Experience Worth to You?

For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In response, training professionals often ask me […]

Podcast 16: Integrated Learning Experiences – With Paul Morton of CrossKnowledge

WELCOME TO EPISODE 16 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Corporate Training: It’s time to enter a new frontier

How to measure, understand, and continuously optimize the business impact of learning Here’s the startling truth: Business leaders spend $140B globally on training each year, […]

Podcast Episode 8: The Business Benefits of xAPI – With Mike Rustici

WELCOME TO EPISODE 8 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Learning Data: The real definition and how you can prove business impact

What is learning data? Let’s define it as “data used to measure and improve the impact of training.” Based on that definition, what learning data […]

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