Podcast 42: Key Customer Education Trends – With Barry Kelly of Thought Industries

What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented […]

Defining the KPIs that Drive Customer Education Success

Data has enormous potential to drive the success of customer education. It can tell you what’s working and what’s not. It can give you agility, […]

Learning Measurement: Top Tips From Industry Experts

Last summer, I started a new series that highlights the best advice I’ve heard from guests on our podcast, The Talented Learning Show and our […]

Develop an Impactful Customer Education Strategy with This Playbook

Developing an effective customer education strategy isn’t easy. Expert opinion on the best approach differs. Internally, people will have different ideas. As with any wide-reaching […]

Use Online Training Metrics to Improve Your Learning Programs

If you're more accustomed to collecting learning data than doing anything with it, try this approach for using the information to improve your learning and […]

4 Questions to Get to Level 3 Training Evaluation

Did reading just the headline of this article get your heart racing? Did you wonder, “Will this be the one? Have I found the long-sought […]

The Remote Work Capability Builder

Remote Work is more about interactions defined by culture, policy and processes than about individual skill. The Remote Work Capability Builder combines management tools, courses, […]

4 Questions to Get to Level 3 Training Evaluation

Did reading just the headline of this article get your heart racing? Did you wonder, “Will this be the one? Have I found the long-sought […]

Podcast 36: How to Deploy B2B2B Certification Rapidly – With Ha Nguyen McNeill

WELCOME TO EPISODE 36 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

WELCOME TO EPISODE 35 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Return on Learning Metrics

“What doesn’t get measured, doesn’t get done” – so goes the saying! Well, if you are measuring something, but not necessarily all the right things, […]

Tin Can API: Will It Help Your Learning Analytics Measure Up?

By Jerry Gschwind, Program Manager, Expertus Jerry Gschwind,Program Manager, Expertus For years, the learning industry has discussed the importance of business impact. And although many organizations strive to […]

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