Have You Discovered Your Discovery Gaps…Yet?

If we do not accomplish discovery at the Point-of-Work, we can only guess at performance outcomes or task-level work requirements, who actually does the work, […]

Micro-Learning Is Bigger Than You Think…And Not Just For Learning

What the article I'm referencing and comments I read made clear illustrate the gyrations we are heading into now with this “new” micro-learning approach. It […]

The Consistency of Disruptive Innovation

A colleague of mine described adopting a Performance Paradigm where Performance Support is fully integrated as “the project that never dies” and that’s not a […]

Are You Just Paying Lip Service to 70:20:10?

Maybe it’s just me, but I’m seeing the use of 70:20:10 being used as a design framework that promotes that we pack the “70” and the […]

Onboarding Vs. Waterboarding: Is There a Difference?

Is there a difference between your onboarding process and the process of waterboarding? One uses water...and the other holds the new hire down and administers […]

Fixing Performance Should Trump Training as a Priority

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget […]

Chasing Sustained Workforce Capability

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. […]

Performance Support: Gimme Three Clicks!

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and […]

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