5 Ways to Modernize Your Training with Operational Performance Management

The old method of holding an employee performance review once a year is disappearing, thanks to a better understanding of how to assess and encourage […]

Increase Profitability & Reduce Paper Costs with Mobile Learning Tools

Restaurant profitability is a constant topic for managers, and for good reason, with average profit margins falling between 3-5%. A streamlined training program can help […]

Increase Employee Engagement With These 5 Tips

Every company from every industry wants to know that their employees are engaged. According to a Gallup Poll, employee engagement is critical to reducing turnover […]

Creating a High-Impact Learning Culture in the Restaurant Industry

Creating a learning culture in any industry is important to reduce turnover rates, control waste, and to improve customer experience. It also has measurable results […]

Using people analytics to drive business performance: A case study

People analytics, or utilizing data to uncover insights about what drives business performance, is still a fairly new concept, especially in restaurant and retail organizations. […]

4 Tips for Implementing Operational Learning in Your Restaurant

Operational Learning is a new concept gaining attention in the learning and development (L&D) space. Where regular L&D concerns itself primarily with staff development, operational […]

How to Empower Retail Employees With Modern Learning Technology

There’s a lot of “moderns” going on today – modern learning, modern customer service, modern work culture, modern customer experience, modern living, modern family. Modern […]

What Is Performance Support and Why Is It Important?

Modern Computer-Based Training (CBT) hasn’t completely supplanted traditional Instructor-Led Training (ILT), but it has given rise to the practice of Performance Support.

eLearning, xAPI - The New Sheriff in Town

By now, most learning professionals have heard of the Experience API learning standard (also referred to as “xAPI” or “Tin Can”). If so, here’s what […]

Is Your LMS App Helping You Drive Business Decisions?

By now you have an Learning Management System installed for staff training and development. This is great, but there’s one important question that you need […]

Social Learning In The Modern Workplace

The Social Learning Theory by Albert Bandura focuses on the role of observation and mimicking behavior in learning.

5 Reasons to Implement New Store Technology

Retail used to be fairly technology-free up until the time the customer needed to check out.

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