A valued employee is one who can wear many hats. Successful cross-training is beneficial during peak seasons or when staffing is low. Learn the strategic advantages […]

Employees working in the hospitality industry make their jobs look effortless. In reality, it is a busy field that never takes a break. The industry […]

Managers in the hospitality industry face a challenge when retaining employees. Due to poor customer satisfaction and decreased profitability, hospitality managers have the lowest employment […]

It's tough to underestimate the power of proper training during the new employee integration process. The goal isn't simply to acquire a professional waiter, housekeeper […]

Overhauling business processes, upgrading ICT systems, and stacking talent benches are vital activities of any digital transformation, according to Gartner. Many IT experts have realized […]

Today, tech is probably the most effective way to attract millennials to the hospitality industry. This is so because millennials have been raised in the […]

Forbes recently defined employee engagement as, "the emotional commitment the employee has to the organization and its goals." Successful companies around the globe are working hard […]

What is one of the biggest problems with employees in the hospitality industry? A huge turnover. According to the Bureau of Labor Statistics, estimated employee […]

In recent years, more and more of the workforce has become hourly, relying on deskless positions for their income. Despite the increase in workers, the […]

The future of work is becoming increasingly digital. Human resource (HR) professionals must work closely with the IT department to align organizational goals with technological […]

Employee engagement is a serious game-changer for businesses, now more than ever. With eager millennials entering the workforce, technology can help with real-time solutions and […]