Upskilling and managers is a challenging task because of several factors. Managers usually have very hectic schedules and little time for People Management Training Programs. […]
Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven […]
We cannot begin the effort by looking through a “training solution lens”. I can always build training IF NECESSARY. BUT…if emphasis is not first laser-focused […]
My recent post “70:20:10 – Myth or Legend?” roused a few readers to offer up some really solid comments, and there were a few that […]
You’ll see it on their faces, and they’ll look up at you with questioning eyes and ask, “You mean this is not a training issue?”…and […]
A colleague of mine described adopting a Performance Paradigm where Performance Support is fully integrated as “the project that never dies” and that’s not a […]
What was most astounding in the assessment was the most obvious visible indicator of disconnect highlighted by the Agent's readiness to perform, and it manifested […]
Every time I assess performance of my team members, I do some meta-cognitive thinking. And the stuff that I find out about myself is always […]