PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

LMS Market Trends revealed 48% of organizations desire a "new or different learning technology" and nearly half (47%) are at least seeking to "revise their […]

DRIVER – A Learning Performance Discipline Based on Continuum Thinking at the Core

What comprises the best way to transfer knowledge seamlessly, frictionlessly and ubiquitously regardless of where the worker is on the continuum and…especially…where they might be […]

Engagement Lacking? Try Enabling the “DO” at Point-of-Work

A Training Needs Assessment is NOT going to deliver the mail; however, a Learning Performance Assessment targeting role-specific/task-centric challenges at PoW will reveal sources of […]

Tribal Knowledge At Point-of-Work Should Not Be Your Default

"Intentionally designed for application at the moment of need at Point-of-Work; can your team deliver solutions of this nature? Can your team accomplish discovery to […]

Anatomy of Digital Performance Support (DPS) Integration

A common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. Finding a “fit” is important, but DPS […]

Is Your Curation Tied to Intentional Design?

Intentionality is borne out of perspective and scope, where in the traditional L&D sense…solution scope shapes perspective and/or limits relevance, effectiveness, and applicability at the […]

It’s Time to Go Ninja!

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven […]

Find, Build or Purchase Performance Consulting Skills Sooner Than Later

We have no shortage of targets at which we can fire our L&D solution arrows. Too often just hitting the target with training is viewed […]

Don’t Skimp On Discovery @ Point-of-Work

This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an […]

L&D: Chasing Right Outcomes With Wrong Outputs

We cannot begin the effort by looking through a “training solution lens”. I can always build training IF NECESSARY. BUT…if emphasis is not first laser-focused […]

Point-of-Work & ADDIE? Say It Ain’t So…

My recent post  “70:20:10 – Myth or Legend?” roused a few readers to offer up some really solid comments, and there were a few that […]

Who Owns the “Other 95%”?

The power we give up by taking an order for training only perpetuates the paradigm…the myth…in the minds of our stakeholders that training drives performance. […]

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