Book Publication Day!!

Wow!! I almost can't believe it. Finally, after 17 years of research and writing, I'm finally a published author. Today is the day! It's kind […]

Research on Smile Sheets -- New Video

I created a video to help organizations fully understand the meaning of their smile sheets.   You can also view this directly on YouTube: https://youtu.be/QucqCxM2qW4

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