POINT-of-WORK:  Nail Point of Origin Before the Destination

If we’re already considering the potential mix of destination solutions, then the journey must’ve been successful, and we’re only left to decide where to begin, […]

POINT-of-WORK: Don’t Fear the Beast – Tame It!

Unleash the Impact beast, but not before the workforce has a firm grip on their own leash to control the Impact that yields sustained performance […]

Don’t Confuse READY…With READINESS…

If I had to boil down all my bluster and passion in this blog to a single core statement, it would be this: Training, by […]

Who Owns the “Other 95%”?

The power we give up by taking an order for training only perpetuates the paradigm…the myth…in the minds of our stakeholders that training drives performance. […]

Chief Capability Officer (CCO) Seeks a New Home

Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate […]

Onboarding Vs. Waterboarding: Is There a Difference?

Is there a difference between your onboarding process and the process of waterboarding? One uses water...and the other holds the new hire down and administers […]

Fixing Performance Should Trump Training as a Priority

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget […]

Leading Change as “Ordinary Work”

To be effective with addressing the continuous nature of Change is to ”routinize” it by building into the organizational culture as “Ordinary Work”. That means […]

Managing Change or Leading Change: Does It Matter?

Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation...and beyond to the […]

Performance Consultant Lives Matter!

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed […]

Chasing Sustained Workforce Capability

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. […]

Performance Support: Gimme Three Clicks!

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and […]

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