The 3-Step Agile Performance Management Process You Need

An agile performance management process relies on setting achievable and flexible goals for employees; frequent feedback, and coaching by supervisors. This post was first published […]

In Real Life: Building Trust from Behind the Scenes by JD Dillon

How do you go about building trust in an audience that may have been disappointed by past L&D offerings? Start by getting back to the […]

Managers Can Support—Not Create—Social Learning Communities by Pamela S. Hogle

As the meaning of community changes in the digital age, managers can support emerging social learning communities in multiple ways.

A Case Study on Microlearning as Performance Support to Reinforce Existing Training

Microlearning, one of the hottest eLearning trends, is catching attention amongst eLearning fraternity like never before. Our recent discussion on a LinkedIn group received a […]

Don’t behave like a tool – start using one

40% of your staff could be thinking of leaving… If they’re not getting the right training, that is. If you’re not developing your team properly, […]

4 Reasons why Performance Support and mLearning are a great duo

What is the main goal of training? To ensure that employees acquire more knowledge, meet some compliance standards and/ or perform their tasks in a […]

Point-of-Work & ADDIE? Say It Ain’t So…

My recent post  “70:20:10 – Myth or Legend?” roused a few readers to offer up some really solid comments, and there were a few that […]

Like The Oompa Loompa Do? Mobile Job Aids For Performance Support

Mobile job aids provide simplified information, and illustrated instructions of steps or procedures needed to perform tasks, all at a learner’s fingertips. They can also […]

Microlearning In SharePoint Is The Perfect Performance Support Tool

Learn how to increase the effectiveness of training, and breathe new life into training programs using SharePoint for microlearning. This post was first published on […]

Harness Familiar Tools, Techniques to Personalize Learning by Pamela S. Hogle

Tools like chatbots, video assessments, and even user-centered design can help L&D create personalized learning.

xAPI for Interactive eBooks by Sarah Gilbert

Interactive eBooks have long been around, but we only recently gained the ability to track usage with xAPI and cmi5. It’s simple to add this […]

The Importance Of A Framework In Designing Performance Support Tools

What is a Performance Support Tool, and how do we go about designing one? Is there a framework that can help in identifying and designing […]