Emotional Design For Better Product and Customer Education

Are you creating and designing learning courses for customer education? Then you know how difficult it is to continually come up with engaging content that […]

Customer Education & Customer Experience at a Crossroads — with John Ragsdale

At the intersection of education technology and the B2B customer experience, John Ragsdale points us to the road to profitability (not ruin) 

Jeff Cobb on Association Training and Learning Technology

An old school world that’s quickly modernizing

How Customer Success Drives Profitability of SaaS Companies - with Mikael Blaisdell

Let’s face it, a competitive advantage that’s based on features and functions is not sustainable. If another company has the will and the money, their […]

Dani Johnson on the Learning Technology Landscape

The learning technology landscape has rapidly changed over the past few years, and it continues to evolve over time. Learning leaders face more choices than […]

#GuildChat for 08/18/17: Gaining Perspective

Our next #GuildChat takes place Friday, August 18th at 11AM PT/2PM ET. This week’s topic is Gaining Perspective. In L&D, as in many other areas, we […]

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