Do you consider and encourage different perspectives in your place of work? There’s a lot more open discussion in the world today, and more people […]
SaaS businesses are warming up to the realization that their customer education teams wield more power than they might have thought. Organizational design has a […]
Generations expert Dan Schawbel examines how learning and development professionals can address the preferences of Millennials and Gen Zs for better results.
At some point in March 2020, after the lockdowns started (and we realized this was the new normal), I scrapped the rational and predictable product […]
Are you creating and designing learning courses for customer education? Then you know how difficult it is to continually come up with engaging content that […]
At the intersection of education technology and the B2B customer experience, John Ragsdale points us to the road to profitability (not ruin)
An old school world that’s quickly modernizing
Let’s face it, a competitive advantage that’s based on features and functions is not sustainable. If another company has the will and the money, their […]
The learning technology landscape has rapidly changed over the past few years, and it continues to evolve over time. Learning leaders face more choices than […]
Our next #GuildChat takes place Friday, August 18th at 11AM PT/2PM ET. This week’s topic is Gaining Perspective. In L&D, as in many other areas, we […]