Introducing Thought Industries 'Voice of the Customer' Program

Every month, Thought Industries customers spend hundreds of hours on our platform, creating next-generation learning experiences for their businesses. Every day we hear great ideas […]

4 Essential Tips to Customize Your Initial Customer Onboarding

When you're preparing for a major physical activity -- bagging a "14er," hiking Hadrian's Wall, tackling an endurance race -- working with a personal trainer […]

Design Principles for Modern Online Learning Businesses

Design is so important to how we make emotional connections with products, brands, and pretty much anything we encounter in the world. How we interact […]

Why Smooth Onboarding is the Key to Customer Success

Once a new user has made the choice to purchase your software solution, their focus shifts to solving the problems they’ve been facing. As they […]

7 Steps to the Perfect Customer Onboarding Program

At first glance, you might believe that customer onboarding is that part of the buying process in which you teach new customers how to use […]

Measure Your Onboarding Training Efforts and Fine-Tune for Success

Meticulously crafted and iterated onboarding programs are crucial to your customer success strategy. The importance of training or, more specifically, behavior change, is not to […]

Lessons in Customer Onboarding: Best Practices for Helping Customers Achieve Their Goals

Effective customer onboarding can make the difference between simply helping someone become a user and building a long-term relationship that’s beneficial for both sides. Towards […]

Must-Have Features When Choosing a Customer Onboarding Platform

First impressions aren’t everything, but they account for more than most of us think. The same is true for customer onboarding.

Lessons in Customer Onboarding: Best Practices for Helping Customers Achieve Their Goals

Effective customer onboarding can make the difference between simply helping someone become a user and building a long-term relationship that’s beneficial for both sides. Towards […]

Must-Have Features When Choosing a Customer Onboarding Platform

First impressions aren’t everything, but they account for more than most of us think. The same is true for customer onboarding.

7 Steps to the Perfect Customer Onboarding Program

At first glance, you might believe that customer onboarding is that part of the buying process in which you teach new customers how to use […]

Measure Your Onboarding Training Efforts and Fine-Tune for Success

Meticulously crafted and iterated onboarding programs are crucial to your customer success strategy. The importance of training or, more specifically, behavior change, is not to […]

LOAD MORE
We are updating our Privacy Policy, so please make sure you take a minute to review it. As of May 25, 2018 your continued use of our services will be subject to this new Privacy Policy.
Review Privacy Policy OK