Who Owns POINT-of-WORK?

After chasing this performance discipline for the last 12 years or so, I’ve come to the conclusion that Point-of-Work is jointly owned by L&D and […]

7-Right Things Infographic – Download

I’m a big fan of reducing redundant work and these RIGHT THINGS provide a structure to optimize short-form assets to enable productivity acceleration at the […]

POINT-of-WORK: Strategic Transformational Change VS. Tactical Redeployment

From a strategic point of view, Point-of-Work should not be viewed as a tactical destination for learning solutions; rather, Point-of-Work should be embraced as a"tipping […]

7-Right Things for Intentional Design to Be Intentional Enough

 So…does Intentional Design threaten the ID role? Just the opposite - it expands the role into new asset development that can be re-used or re-purposed […]

Is Your Culture Hard-Wired for Performance or a Catalyst for Dysfunction?

<Rant Warning> Here’s an icebreaker for the next C-suite pow-wow in your organization. With all the CXO roles present around the table, and each having […]

Insight Curation: Are We Accelerating or Protecting Productivity?

By now content curation is a well-known activity that is credited for saving time in the search, retrieval and distribution of bulk knowledge/information. The quality […]

SMEs or BMEs at Point-of-Work?

When completing a Point-of-Work Assessment (PWA) we have the opportunity to dig for details specific to task-level work activity and the restrainers of the performance related […]

POINT-of-WORK ASSESSMENT: Analytics & Impact

As with any journey, even the GPS is useless without identifying the point of origin. We know where we need to go…our stakeholders have an […]

A Solution to Admiring the Problems of Current State L&D?

Why L&D is so resistant to Change…Change specific to adopting an evolved paradigm that keys on enabling workforce performance solutions that actually render performance outcomes. […]

POINT-of-WORK ASSESSMENT:  Content & Resources

Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels. Assessing attributes across critical Content & […]

POINT-of-WORK ASSESSMENT:  Systems & Technology

My advice…step away from bright, shiny Productivity Acceleration Technology until you’ve established a benchmark of current state technology, where it’s headed, what new technology is […]

POINT-of-WORK ASSESSMENT:   Workflows & Processes

PWA deliverables facilitate "different conversations" we must have with operational stakeholders to position that their training requests and our subsequent training solutions may only partially address […]

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