POINT-of-WORK: A Discipline That Evolves the Scope of Training

I submit to you that we (L&D) need to shift thinking within the ranks of our stakeholders (and ourselves) to enable a different conversation. I’m […]

CEO for a Day…Epilogue

The organization needs a myth buster. Is that the CEO re-thinking where to focus precious resources to enable and accelerate productivity? Is it a new […]

Is L&D Held Hostage by Learning?

We (L&D) could prove knowledge transfer…also known as “potential”…at completion of our learning events, but we were not focused on nor were we equipped to […]

POINT-of-WORK ASSESSMENT:  Content & Resources

Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels. Assessing attributes across critical Content & […]

POINT-of-WORK ASSESSMENT:  Systems & Technology

My advice…step away from bright, shiny Productivity Acceleration Technology until you’ve established a benchmark of current state technology, where it’s headed, what new technology is […]

POINT-of-WORK ASSESSMENT:   People & Capability

I’ve often read corporate vision statements and have even been part of organizations that boast “People Are Our Greatest Asset”. That’s great, and it should […]

POINT-OF-WORK: The Impact of Interdependencies & Ripple Effects

“How many times have we (L&D) built awesome training solutions to solve symptoms…and miss the root cause(s) behind productivity restrainers in our process?” and ”How […]

Is There a Learning Performance Ecosystem Blind Spot?

Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value.

Treat Point-of-Work Like Point-of-Impact…Because It’s the Same Place

The blind spot as I see all too often involves designing solutions to fit the existing learning architecture and development tools. Status quo solutions can […]

Finally…A Seat at the Table…Don’t Blow It!

If L&D cannot show impact at the bottom-line, L&D remains exposed as a cost center…and the bottom-line contribution can only be seen as an expense. […]

INTENTIONAL DESIGN: It’s About Providing Support Under Fire

I’m convinced it all comes down to the intentions behind the design decisions we make…and if those intentions are not in lock-step with accelerating and […]

POINT-of-WORK: Disruptions from Adopting “Intentional Design” Practices

There is another aspect of intentional design I refuse to put into just another bullet because it is foundational to successful and sustainable adoption of […]

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