Yellow submarine
Years ago, I remember taking a tour of what was then one of those newfangled “innovation labs”. A hive of Design Thinking, it was crawling […]
Discovering Instructional Design 3: A Systems Approach
Several types of analysis are undertaken when using a systems approach for Instructional Systems Design (ISD) strategy to learning program development. Continue Reading → The […]
Make Your Customer Training Surveys Customer-Focused
Training surveys are one of THE most used tools in the customer education manager's toolbox. Surveys can impact everything from course design to facilitator hirings. The […]
Make Your Customer Training Surveys Customer-Focused
Training surveys are one of THE most used tools in the customer education manager's toolbox. Surveys can impact everything from course design to facilitator hirings. The […]
Don’t horse around when it comes to staff training!
No doubt many of you reading this will be aware of the food scandal that’s currently going on within our supermarkets, rocking a nation of […]
