Improve learning culture by embracing just-in-time training in workplace

Gone were the days where learners need to struggle with learning hours, need to stay up front with periodic intervals (newspapers, TV broadcast) for the […]

Tips for training hospitality staff

When implementing training in the hospitality industry, it leads to a better experience for your customers. Better guest experiences leads to brand loyalty and brand […]

How to deliver customer service training

As the demand for customer service training grows, so do the delivery methods for employers. However, do organizations really know how to deliver customer service […]

How to do customer service training

Knowing how to do customer service training is an important thing for any organization wishing to attract new customers and retain their old ones. Below […]

Ideas for customer services training

Far too often, organizational leaders, businesses owners and managers struggle with how to train their frontline staff. Here are simple ideas for customer service training […]

Tips for customer service training

Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them […]

Sodexo training achieves 88% course completion rate with “highly engaging” microlearning

French multinational Sodexo is the worldwide market leader in Quality of Life services. With almost half a million employees around the world, e-Learning has traditionally […]

Complaint handling course | smartphone-optimised microlearning training

In this free complaint handling course, you’ll learn how to turn negative customer complaints into a positive customer experience. Let’s discover why customers complain and […]

Customer service problem solving course

The post Customer service problem solving course appeared first on Ed App Microlearning Blog.

Retail Fraud : How to spot it

The post Retail Fraud : How to spot it appeared first on Ed App Microlearning Blog.

Personal productivity training

The post Personal productivity training appeared first on Ed App Microlearning Blog.

Feedback training course

The post Feedback training course appeared first on Ed App Microlearning Blog.

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