Customer onboarding is supporting a new customer to get started with a new product and helping them understand the product functionality better. Onboarding also positively […]

For a Software-as-a-Service or a SaaS company, customer onboarding forms a crucial phase that helps set the stage for post-sales customer experience. A comprehensive customer […]

When customers buy your product, they invest their money and faith in you- expecting your support when they are using the product. During onboarding, to […]

One of the most significant challenges for any eCommerce business is analyzing the customer behavior and understanding the influences that lead to customer’s buying decisions. […]

Employee orientation sessions, better known as new-hire orientations (NHOs), hold the key to employee retention[1] and their optimal contribution to the workforce. These sessions not […]

Increased pressure on the employee’s time due to increased amounts of work, means employees face stress and anxiety in our daily lives, which have considerably […]

Training is defined as teaching a person a particular type of skill or behavior. Organizations take a lot of care in skilling their employees by […]

Learning Management System may be defined as an eLearning software through which educational institutes and corporates deliver educational content (called online courses). Through the LMS […]

Savvy employers would be right to wonder how they can determine the quality of online learning once they have put recruits through the initial phases […]

We already know that training is critical and data[1] says, companies that offer comprehensive training programs have 218% higher income per employee and 24% higher […]

An organization needs to go beyond conventional plays to survive this extremely competitive market. Exceptional service delivery and elevated client experience are the prime variables […]

As the internet expands its reach every day, and increasing numbers of people opt for a self-propelled business model, channel partnerships are growing in popularity. […]