Online customer onboarding is a continuous process – know why

Customer onboarding is supporting a new customer to get started with a new product and helping them understand the product functionality better. Onboarding also positively […]

High touch or low touch – which customer onboarding model to use?

For a Software-as-a-Service or a SaaS company, customer onboarding forms a crucial phase that helps set the stage for post-sales customer experience. A comprehensive customer […]

How to create an impactful online customer training program?

When customers buy your product, they invest their money and faith in you- expecting your support when they are using the product. During onboarding, to […]

Impacting customer experience and loyalty through customer training

One of the most significant challenges for any eCommerce business is analyzing the customer behavior and understanding the influences that lead to customer’s buying decisions. […]

Storytelling as your engagement model for onboarding new talent

Employee orientation sessions, better known as new-hire orientations (NHOs), hold the key to employee retention[1] and their optimal contribution to the workforce. These sessions not […]

Affected attention spans and busier schedules: Reforming Training for Busy Employees

Increased pressure on the employee’s time due to increased amounts of work, means employees face stress and anxiety in our daily lives, which have considerably […]

3 T’s of Training: Timely, Targeted, Technology

Training is defined as teaching a person a particular type of skill or behavior. Organizations take a lot of care in skilling their employees by […]

Redesign Your LMS for Corporate Training

Learning Management System may be defined as an eLearning software through which educational institutes and corporates deliver educational content (called online courses). Through the LMS […]

How to evaluate the impact of online employee training?

Savvy employers would be right to wonder how they can determine the quality of online learning once they have put recruits through the initial phases […]

How Can Data Analytics Change the Way Corporates Train?

We already know that training is critical and data[1] says, companies that offer comprehensive training programs have 218% higher income per employee and 24% higher […]

Seven differences between traditional employee training and online employee training

An organization needs to go beyond conventional plays to survive this extremely competitive market. Exceptional service delivery and elevated client experience are the prime variables […]

Challenges of Partner Training and How Online Training Can Help

As the internet expands its reach every day, and increasing numbers of people opt for a self-propelled business model, channel partnerships are growing in popularity. […]

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