Taking on the Unexpected

Many of us are being asked to do things that we don’t normally do. Maybe it is working from home while the dog barks at the mailman or coaching children through school while taking online meetings. If you are in the L&D space, you’ve probably been asked to convert a classroom session to in-person delivery, deliver a session via an online platform, or support others in your organization to deliver sessions online.

If you are like me, the request to help others have come in more frequently. Even RFP’s are asking that we build in coaching on their chosen tool to get the presenters comfortable with a session they’ll have to deliver. It’s a great idea! And it takes time. To help us address this hurdle we’ve started building guides for trainers that speak directly to the challenges of using these tools and maintaining what we know to be best practices for adult learning. The latest guide is the Trainer’s Guide to Microsoft Teams.

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