Talent Development & Diversity are Priceless at MasterCard

Video interview with MasterCard’s Senior Director, Global Talent Development & Organizational Effectiveness, Shantelle Williams

Everyone knows MasterCard as a leading credit card brand but today the company is a leading technology company enabling commerce all over the globe. As MasterCard evolves, it has aligned a talent, diversity and inclusion strategy with its corporate strategy. They see diversity as the backbone to innovation by matching the diversity of their workforce with the diversity of their customer base. Shantelle Williams leads MasterCard efforts to prioritize diversity and inclusion in all areas of the company especially when MasterCard acquires a new company.

In recent years, MasterCard has acquired a variety of companies to help accelerate their technology leadership. To make acquisitions successful, Shantelle seeks to efficiently bring together technologies, people and cultures. Learning and development programs are essential when MasterCard acquires a new company and these programs need to be implemented early on in the transition for the new organization to be successful.

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