Tap Your Own Experts: Engaging Faculty in Design Thinking

In 2012, Portland State University (PSU) in Oregon launched an online portal where faculty and staff could upload their ideas to improve the university.

The effort, part of reTHINK PSU, an institution-wide reform, was called the Provost’s Challenge. PSU employees were asked to submit ideas addressing specific issues: the acceleration of online learning, the use of innovative technology in educational delivery, and the improvement of student success and graduation. The only rule was that no one could submit ideas on their own; they had to work with their peers to suggest and develop their ideas. Anyone on campus could see the submitted ideas, offer suggestions, collaborate and iterate on an idea.

The challenge generated 162 ideas, 24 of which were funded and implemented. The changes that came from this crowd-sourcing effort ran the gamut from a project reframing the way biology and chemistry are taught on campus to a program awarding students credit for prior learning experiences to the creation of open, free course materials.

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