The best ways to train retail staff

If you own a retail store, you probably wear many hats. You may well be the person in charge of ordering inventory, processing payroll, balancing the books and hiring new staff. Thus, adding staff training to that combination may be quite overwhelming. However, as you know, having well trained retail staff leads to better sales results. Here is a brief guide on the best ways to train retail staff and how to get the best results out of them.  

Know each employee and personalize your training programs accordingly

Different employees learn differently. Take time to know each individual so that you can develop the most ideal training method for them. For instance, some employees are visual learners; therefore, it is advisable to use info-graphics and images to communicate your point. Others learn best by doing, hence for such employees, you can concentrate more on role-playing.

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