Soft skills—buzz phrase or something you should be focused on? There’s debate floating around about whether or not soft skills training is valuable.
The Value of Soft Skills
Consider this research regarding the value of soft skills:
A Salesforce study showed that of all new hires who fail at their position within the first 18 months, for 89 percent it’s due to issues.
Today’s recent graduates and employees just beginning their careers have the highest level of formal education of all time, yet they’re lacking when it comes to soft skills. The development of interpersonal and communication skills isn’t something colleges focus on. For past generations, there were a lot of opportunities to develop these skills through job and life experience. Older generations also relied less on technology as a form of communication, so it was natural to hone interpersonal skills.
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