The Challenges of Training Deskless Workers

It’s estimated that “Deskless Workers,” or those employees who don’t have designated working spaces, make up a remarkable 80% of the global workforce. That’s approximately 2.7 billion people!

These invaluable people work predominantly in industries such as Healthcare, Retail, and Manufacturing, as well as in roles such as delivery drivers, cashiers, and across various types of service industries. In other words, they’re people whom our economies rely on to function and whom we interact with nearly daily, if not multiple times a day.

However, training for Deskless Workers has been mediocre, at best. It’s an area of concern that more companies are paying attention to, but up until recently these groups have been slighted when it comes to on-the-job learning.

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