The foundations of innovation in L&D

There are two sides of the innovation coin in corporate learning & development: technology and pedagogy.

The former is rather obvious and is often conflated with the term innovation. Futuristic hardware and magical software that educates everyone at the press of a button are tempting “solutions”. Some folks call this mindset Shiny New Toy Syndrome, and by golly, it’s a pandemic.

The latter is less obvious because it involves thinking, and I’m not being facetious when I say that thinking is hard. Traditional ways of learning in the workplace are, by definition, ingrained in the psyche of the vast majority of the workforce. Changing the concept of how we learn and redefining how we can help people do it better involve shifting the organisation’s culture, and that is a challenge greater than any IT implementation.

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