The Four Responsibilities of an Effective Subject Matter Expert

 

 

Every great course begins with the knowledge of a Subject Matter Expert (SME). Being an effective SME, however, requires more than an understanding of the subject matter. Because the SME contributes as one member of a larger development team, skill in navigating the team work environment is essential for success. This challenge is even greater when the SME works with a geographically dispersed team.

There are four critical responsibilities every SME must perform well to be effective in the role. Those responsibilities are:

Manage workflow.

Poor workflow management results in unnecessary stress and frustration; unresolved workflow problems can eventually lead to job dissatisfaction and the loss of team members. While challenges are inevitable in any work situation, the challenges created by poor workflow management are preventable.

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