The Importance of Knowledge Capture and Transfer


Losing a valuable employee hurts in more ways than one. You of course have to go through the process of hiring and training a replacement. But the subtraction of knowledge and wisdom from your workforce is often the bigger setback.

Most employers train replacements on the basics of the job but not enough pass along the lessons learned by the predecessor. And how could they? That information left with the former employee on their last day.

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