The importance of Learning and Development to drive more turnover

An interview with Sam Lee,  Alan Howard Group

What is your role and what does your company do?

“I’m a Business Development Manager and a sales leader for the Alan Howard Group and we sell the brand Matrix, who we use Wranx for.”

What does Alan Howard Group use learning and development or training for?

“We train new members of the team and any member of the team who’s having challenges. Say if a Business Development Manager is struggling from a sales point of view or an educational point of view, we can point them in the right direction of the company first. Also, I’m a business development manager myself, so I look after 250 salons and I go out and get new business as well so there’s sales training too.”

Do you find that any type of training is more effective than others?

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