The LMS Business Case: Laying Out a Vision for Customer Training

This series of posts is all about building a learning management system business case to help run your customer training programs.

We've learned what it takes for a business case to address the specific concerns of senior management and get approval in "The Customer Training LMS: How to Build the Business Case." Moreover, we've learned that a well-constructed business case lays the groundwork for implementation (in "How to Assess Your Training Business").

Now it is time to develop a compelling vision of the future state of your customer training program.