The problem with technicians

The problem with technicians, you know who I mean – technical support… And this isn’t to say that this is a global issue and a problem everywhere. Some schools, in fact in many schools, it is the job of a teacher to be network manager or the person who manages the hardware in the school… but the problem with technicians is, too often, they dictate what and how you use technology in the school. This is a problem because despite being the right people to go to for technical support about the kit you have got; they are often not the right people to go to about choices of technology to use to support learning. IT folk can be like the golden key holders when it comes to technology and they can make the place like a dungeon if they hold the keys too tight.

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