The role of leaders in building trust within the organization

Trust is the glue that holds relationships together, regardless of their nature. Businesses are made of people and for them, so trust is essential for the organizational culture.

I don’t believe this is news to anybody. In over a decade of working in corporate L&D, I’ve seen numerous requests for workshops, training programs, and, most often, team-building activities with the same primary objective: build trust within teams. The blindfolded employee trust falling into their colleagues’ arms has terrified HR specialists in charge of work-related injury lawsuits and me quite a bit. It’s good exercise, but a little extreme for my taste.

However, we are now in a place where leaders need their team members’ trust more than ever. Because, for the most part, they are leading into battle (metaphorically speaking). Trust is vital, yet it can’t be simply asked for; it needs to be built systematically.

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