The Role of Learning and Development in the Employee Experience

What do the words “employee experience” mean to you?

Every employee, manager, or business owner likely has a different definition. It can relate to day-to-day experiences, recruitment, training and development, retention, and everything in between.

It relates to every touchpoint a business has with an employee, from when they first join to whenever they decide to move on. The experience they have in between those two points and even beyond carries an impact across the company. Even once they leave, their experience can still create ripples for a business, for example, through Glassdoor reviews.

That’s why it’s so important to think about employee experience and employee culture, as both those things naturally go hand in hand.

In this episode of The Learning Xchange, Schoox’s Matthew Brown (VP of Learning and Brand Success) is joined by his colleague Karen Clem for a discussion on employee experience and the role of training in it.

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