The single most important skill of a learning professional

If you look at any job description for any learning and development job, you’ll find a whole lot of items listed under required skills and experience. Instructional design. The ability to be a dynamic presenter. Technical savvy with common software such as PowerPoint. Creativity (which is more of a trait than a skill or experience).

I’ve recorded 66 podcast interviews and I’ve been a little surprised at the trait I hear come up most often, including something that was mentioned by next Monday’s guest (Spencer Wixom will be talking about sales training and the Challenger Sale model).

The ability to listen.

It was mentioned often by Dialogue Education pioneer Jane Vella during our conversation. It was mentioned again today during a conversation I had with Learning Life podcast host and uber-successful entrepreneur Jon Tota (whose podcast episode will be posted on June 14). And it makes sense.

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