The Switch

When I was managing the training and development team of one of the biggest employers in our country, I remember how often our HR colleagues would think that we’re having a bit too much fun for their taste. Outside looking in, our job was bursting with interesting and exciting tasks. And it was very much so. Communicating on a daily basis with hundreds of employees and taking the training responsibility for thousands more filled our everyday lives with an array of challenges. Successfully hurdling through various working styles and viewpoints was key. We thought we were doing a good job of convincing our internal clients in the benefits of a certain development approach and that we had nearly any tool at our disposal to achieve that, until we stumbled upon a slightly different project.

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