Company training programs are perhaps the best way to get your staff on the same page regarding policies, the particularities of their jobs, and even the way employees interact with each other. However, employees’ needs and expectations have evolved and so should your training programs if you want them to be effective and make a real impact on their behavior and attitude. Otherwise, you are just wasting money.
Take this training video from Blockbuster as an example. The idea behind is great, as it shows various employee-customers dynamics and how to navigate through it, but that’s pretty much it. Maybe it was effective in the 90s, but if you would show a video like this to your employees today, all you’ll get are a bunch of “church giggles” and uncomfortable looks.
Tags: corporate training • LMS • Productivity • Talent Management • Technology