The Use Framework for performance solutions

Recently, I’ve been thinking about the work that we do within in the field of L&D. Usually, we add up all the ‘things’ we’ve produced and tell others within our organisations about all the work we’ve done. Unfortunately, many L&D teams talk in terms of outputs instead of outcomes.

But what’s the point of making more ‘things’ if they don’t make a difference in terms of performance? A big part of the problem is that the starting point and consequently the focus of our activities is on content.

There must be a better way.

In my previous two posts (One and Two) I reflected on questions that we could ask ourselves to improve the work we’re doing. Since then, I thought about how I could bring a range of techniques together to answer those questions. As a way to make sense of my thoughts, I’ve come up with a framework that, in my mind, does those things. I call it the ‘Use framework for performance solutions’ and it’s based on four simple questions.

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