The Voice of The Customer: Introducing gomo Customer Success Manager, Simon Waldram

gomo Customer Success Manager, Simon Waldram, acts as your advocate within our team. In this intro to his role, Simon reveals how he’s helping the team tackle your feature requests, bug reports, and other inquiries. Also featured: read all about our upcoming training tool, gomo Academy.

A 2019 LinkedIn survey named Customer Success Manager as the second “most promising” sales job for the year. That so many businesses are creating the role is no big surprise: the skills a customer success manager like Simon can bring are a real advantage for any business that needs to incorporate client feedback into its products. So, what does it take to be the “voice of the customer” at gomo? Read on to find out.

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