Thinkific Update (December 2017): Holiday Fun, Customer Success, and Planning Ahead


2018 is the year we’re all going to need to focus a little more on making sure our customers have the best experiences evaluating, purchasing, learning, and hitting their own goals. Over the last year, the philosophy of customer success has taken off for small businesses like it already has for enterprise companies.

To support that resolution, over the last month we’ve done our best to make it easier for you to get insights from your students and to prepare your customer success strategy for 2018. We’ve continued releasing significant updates to our reporting features along with more guides and training over December. Here are some of the highlights of what we’ve been working on as we get ready to say goodbye to 2017:

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