Three essential charts about learners for L&D business partners to show their stakeholders

As noted before, many factors have made it harder for L&D professionals to know their learners really well. This means that L&D initiatives are more exposed to guesswork and questionable opinions of other business stakeholders about what good learning looks like e.g. “the way I learned this was” , “the way that my kids are learning is all video on mobile phones” and what learners want e.g. “we need a different solution for digital natives”. A path to greater clarity and real consensus is to provide evidence. Here are three charts and their key implications.

Meet the Modern Learner Infographic (Bersin by Deloitte, Nov 2014)

Key take outs

Learners are immensely time-poor (don’t take it personally if indifference is the default response to the L&D initiative that is super important to you) Learners want learning in short chunks that fits in with their workflow L&D needs to work hard with its marketing to gain and retain learners’ attention

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