Top 10 Soft Skills Every Manager Needs

How do you maintain a competitive edge during a year like 2020? The COVID-19 pandemic impacted every aspect of life, and businesses were the most susceptible. Add natural disasters, social and political unrest, and a heavy sense of uncertainty, and the overall impact to business operation and survivability is unlike anything we’ve seen in our lifetimes.

However, the sudden challenges have presented businesses with the opportunity to reassess how they function internally, as they learn new ways to manage remote teams, experiment with new tools to help with remote access and rethink how they engage with customers. Changes in job duties or even loss of employment have given workers the chance to reassess their career trajectory, learn new skills and pivot.