Training at Non-profits: How Girl Scouts San Diego Empowers its Volunteers

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When Girl Scouts San Diego (GSSD), was looking for a way to train its troop leaders, the organization faced a challenge: Girl Scout troop leaders are volunteers.

Non-profit organizations face a unique set of training challenges, one of which is that many of their learners are volunteers. Unlike GSSD, which does require some training, not all organizations can mandate training for volunteers and non-employees. Also, non-profit organizations that rely on remote groups of volunteers with diverse backgrounds may find it hard to reach their volunteer workforce. Volunteers may be spread over a large geographical area, they may not all have time to attend in-person workshops, and some of them might be unfamiliar with online learning. 

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