Training evaluation: Ask the right questions

A training evaluation, like any assessment, is only as good as the data it captures. So, what are the most effective questions to ask when evaluating training programs? How do you truly evaluate training effectiveness?

Donald L. Kirkpatrick has been writing about evaluating training programs for close to 60 years. The ideas presented in this article are from his work and that of James D. Kirkpatrick and Wendy Kayser Kirkpatrick. The Kirkpatricks are specialists in helping trainers understand how to evaluate a program’s effectiveness.

A four-level model of training assessment

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