Training Investigation – Are You Exercising Due Diligence to Prevent Incidents?

According to the most recent statistics by Association of Workers’ Compensation Boards of Canada (AWCBC) and the United States Bureau of Labor Statistics, over 3 million workplace incidents occurred in North America in 2014. During regulatory investigation of these workplace incidents, one of the key factors in determining fault is whether an employer exercised due diligence in preventing the incident, including appropriate training of personnel.

Training is recommended for employees starting or being reassigned to a new job and when being introducing new equipment or processes. Training is also recommended as a refresher for employees on a regular basis, and for those employees who have been identified as having inadequate performance. Additionally, government regulations may require that employers document training, education and orientation activities for each employee. These documents should include the name of the employee, type of training, how the training was administered and the date it was completed on.

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