Organizations expend constant effort to deliver information employees need to know for their jobs. And oftentimes, there’s a lot at stake. You depend on training to help your employees make more sales, provide better customer service, avoid regulatory issues, and make fewer mistakes.
But training has no value if we can’t retrieve the information we’re taught. Training reinforcement is essential to ensure that knowledge and skills learned in training are applied on the job. If you are new to training reinforcement or a bit unfamiliar, here are seven key things to know. Think of these facts as tips that will help your learners recall the right information when they need it.
1. The goal of training reinforcement is to beat the forgetting curve.
Tags: gamification • Learning Research • spaced repetition