Training vs. Just-In-Time Resources: 5 Tools You Can Use Today

Eight years ago, I wrote a blog post on training versus learning. I was frustrated because clients often asked for “training” courses (eLearning, in particular) when what they really wanted to do was communicate information. They didn’t necessarily want the recipient to do anything. They wanted to share information with the recipient.

The rise of the LMS has worsened this situation with companies wanting to put everything into clickable “courses” so they can track that employees have completed their training. I often find myself listening to employees tell me about how frustrating it is to have to access resources from within a course – or to explain the reason they don’t use resources because they would have to go back and find the course in order to get to the resource. That’s not useful.

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