Transform your learner experience and process delivery in Sumtotal with Lexy

According to research by Deloitte, 1% of a typical work week is all that employees have to focus on training and development.

…… just 24 minutes a week.

With that 24 minutes in hand, your employees glance at their clocks, sensing they have some time, go to your learning portal to work on their development goals.

Then, when your learners need an additional resource or support, they run to the catalog, search and wait for the results.

When they want to know their pending tasks, they must navigate through menus to their calendar to find the answer.

Sometimes they have to wait for the response from the admin or manager to get things done.

Sometimes they are stuck….so they try different things like call or email the support team, have quick chats with peers or managers or go back to their routine tasks.

Read the full story by

How Your Customer Portals close the Gaps in Your Customer Experience A Simple, Low-Cost Way to Connect Your SumTotal LMS to ADP
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